Leadership • Teamwork • Customer Service • Listening • Sales

Accelerated Leadership workshops are all about COMMUNICATION skills. Whether your role is defined as manager, supervisor, salesperson, engineer, technician, customer service, or simply team member, your ability to motivate others to want to cooperate depends upon your personal communication skills. We use the international award-winning courses of The PAR Group of Atlanta, facilitating PAR workshops primarily in the Gulf South. Workshops include:

Leadership and Teamwork - all leadership roles
Everyone's a Customer - customer service, internal or external
Listening: the Key to Teamwork - all employees
PAR Sales - salespeople, engineers/technicians in sales support

At the heart of PAR training is RESPECT. When respect is tangibly demonstrated during interactions, the listener is more apt to return respect, communicate more openly, listen more attentively, and willingly cooperate. All PAR workshops incorporate teaching, application, and coached practice in all or part of the following skillset:

    How to start a business conversation with RESPECT that gains immediate interest
    How to listen and accurately read any point of view and willingness level
    How to respond respectfully to build rapport and trust, even when the other person is negative
    How to ask questions so others give you the information you need to tailor solutions
    How to connect and reason with people on their level
    How to lead the conversation to higher levels of positive involvement
    How to respectfully handle objections, harsh reactions, and other resistance
    How to bring committed closure

PAR has uniquely identified the "what to's" and "how to's" of successful business interactions that lead to solid working relationships. They have crafted a brilliant training methodology to teach, make application, and coach participants to higher skill levels using customer-specific business situations for in-depth practice during sessions.

About Mike Williams

Mike Williams founded Accelerated Leadership in 1999. He began his training career in 1989 conducting seminars full-time in supervision and time management. His personal passion for improving communication in Louisiana's oil industry led him to the powerful people skills courses from The PAR Group, and the subsequent launching of Accelerated Leadership. Williams has worked with hundreds of companies and thousands of individuals from foremen to CEO's to build professionalism, people skills, and personal effectiveness in communication. Williams was Associate of the Year in 1992 and 1993 for Leadership Management, Inc., a nationally prominent training firm.

The PAR Group

The PAR Group is a leading international provider of communication skills training programs. Since 1980, PAR has experienced long term success with leading companies such as Coca-Cola, Hewlett-Packard, IBM, Delta Airlines, Southern Company, and many others. PAR has received over 20 international awards of excellence in the training industry. (visit PAR at www.thepargroup.com)

Client Comments:

Conrad Shipyards - "The best training I have been involved with. Mike's personal living the model and his spirit added much more to the course than I can express."

Cecil Hernandez, CFO

Exxon Mobil - "Very valuable. A tool for a lifetime. As a result, I feel I will sincerely care about other people's concerns and 'where they are at'."

Larry Carbo, Maintenance Supervisor

Iberia Medical Center - "The most intense seminar I have ever attended, and definitely the one I walk away from with the most practical, valuable experience."

Mary Taylor, Education Director

J. Ray McDermott - "The most usable training and skills I have seen."

Glenn Earles, Project Manager

Schlumberger Wireline - "Focused, organized, practical, and useful . . .with a refreshing focus on skill practice."

Mike Sturm, Field Service Manager

Central Louisiana Electric (CLECO) - "This is the beginning of making Mike Clark a better leader through improved communication with the people I contact."

Mike Clark, Field Manager

Transocean SedcoForex "This is something that I really needed . . .best class I have ever attended."

Chuck Brokaw, Offshore Maintenance Supervisor

Tidewater Marine - "Radical change from dictating and pushing to having people willingly come along."

Richard Lippincott, Safety & Environmental

Public Sessions (Multi-Company)

COMMUNICATION SKILLS: Your Key to Success With Employees and Customers is conducted nearly each month at a hotel site in Lafayette or New Iberia, Louisiana for companies which may only have a few people for training, or for larger companies that can send only a few at a time. Sessions are limited to 15 participants, with any one company sending up to 6 people. These public sessions are in the 2-day format, 8-5pm daily.

Trainer: Mike Williams, founder
Dates and Locations:

    July 15-16 Lafayette, LA Best Suites
    August 5-6 New Iberia, LA Comfort Suites
    Sept. 9-10 Lafayette, LA Best Suites
    Oct. 7-8 New Iberia, LA Comfort Suites
    Nov. 4-5 Lafayette, LA Best Suites
    Dec. 2-3 New Iberia, LA Comfort Suites

Client Sessions
In-house client sessions can be facilitated in contiguous full days, full days weekly, or in half-days

Leadership and Teamwork 3 days or 6 half-days
Everyone's a Customer 2 full days, or 4 half-days
Listening: the Key to Teamwork 1½ days, or 3 half-days
PAR Sales 3-4 days, or 6-8 half-days

For more information, contact Mike Williams at:

    ACCELERATED LEADERSHIP
    208 Lafitte Ave., Lafayette, LA 70506
    Phone: 1-888-632-5419
    Fax: (337) 706-8746
    E-Mail: mikewilliams@altrainer.com


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