Communicating for Increased Engagement
Engagement isn't commanded — it's chosen. People decide moment by moment whether to lean in or lean back, contribute or comply. That decision is shaped by one thing: do they feel respected?
This training gives leaders a practical, repeatable communication process that increases buy-in, reduces resistance, and strengthens trust — starting with their very next conversation.
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WHAT YOU'LL LEARN
- Introducing ideas that invite openness
- Listening that builds trust & reads the room
- Responding with respect under pressure
- Asking questions that surface real concerns
- Recognition that reinforces the right behaviors
- Closing conversations with clear commitment
Most Leaders Were Never Taught How to Communicate Well
They figured it out. And for the most part, it works — until it doesn't. Until an idea lands the wrong way, a conversation escalates unnecessarily, or someone disengages and nobody can point to exactly why.
The gap between what a leader means to say and what the other person hears gets wider under pressure. Over time, that costs organizations in productivity, morale, and trust.
This training closes that gap. Not with theory — with a structured communication process leaders can apply in performance conversations, delegation, change initiatives, conflict moments, and everyday team discussions.
What Leaders Walk Away With
A practical framework built around skills that apply in every conversation — whether it's a one-on-one, a team meeting, a safety discussion, or a difficult conversation that can't wait.
Introducing Ideas That Invite Openness
Leaders learn a structured approach to framing ideas so people listen with curiosity instead of defensiveness — before the real conversation even begins.
Listening That Builds Trust
Most people listen to respond. We train leaders to listen in a way that earns trust, reads emotional tone, and makes the other person feel genuinely heard.
Reading the Room Accurately
Every conversation has an emotional climate. Leaders learn to recognize resistance, concern, and openness in real time — and respond at the right level.
Responding With Respect Under Pressure
When tension rises, most people either push harder or shut down. We give leaders a disciplined way to acknowledge what's happening without escalating.
Asking Questions That Surface Real Concerns
Not all questions are productive. Leaders practice asking questions that are open, non-threatening, and curiosity-driven — so people share what actually matters.
Recognition That Reinforces the Right Behaviors
Leaders learn how intentional, specific recognition strengthens performance and morale — and why it matters more than most people realize.
Built Around Your Real Conversations
Participants don't practice with made-up scenarios. They bring real improvement ideas and real challenges from their work. Those become the basis for practice, coaching, and feedback throughout the session.
That means the learning feels relevant, the stakes feel real, and the improvement is visible — to the participant and to the facilitator coaching them live.
Every engagement is customized to your organization's industry, culture, leadership maturity, and current challenges. The framework stays consistent. The application is tailored.
- Private training tailored to your team's challenges
- Follow-up and reinforcement sessions
- Ongoing coaching support
- Live public sessions available
When the Conversation Gets Harder
Course I builds openness and trust. Course II builds accountability. When someone resists, performance falls short, or expectations are unclear — leaders need a different set of skills to guide those moments well.
Focused Probing
Moving from general openness to actionable clarity — narrowing questions strategically to uncover root concerns.
Restoring Alignment
Confirming shared understanding when assumptions, confusion, or motivational gaps exist between people.
Raising Concerns Directly
Addressing performance gaps, behavioral issues, and missed expectations with clarity — without escalating tone.
Closing With Commitment
Ending conversations with specific commitments, clear timelines, and mutual accountability.
Course II is designed for leaders who have completed Course I (or have equivalent experience). It’s especially valuable for anyone navigating performance management, change implementation, or high-stakes conversations.
Anyone Whose Success Depends on Influence
- Supervisors and frontline leaders
- Mid-level and senior managers
- Emerging leaders and high-potential employees
- Project leads and anyone whose success depends on influence
- HR & L&D professionals investing in people development
If a role requires gaining cooperation without relying solely on authority, this training applies directly.
What Organizations Experience
- Increased buy-in during change initiatives
- Reduced interpersonal conflict and recurring issues
- Stronger performance conversations
- More effective meetings and delegation
- Healthier safety culture and team dynamics
- Greater trust between departments and levels
Our team walked away with tools they could use immediately. The training was engaging and genuinely changed how we communicate — with each other and with clients.
Training Participant
Communicating For Increased Engagement
Engagement grows when leaders communicate with clarity and respect. This training provides a simple, repeatable process that builds trust and increases buy-in in every conversation.
Join With Us
Get Started
Contact Us for a Discussion
Whether you're looking for a private engagement tailored to your organization, or want to enroll individuals in a live session — we'd like to hear what you're working on. Every conversation starts with understanding your goals.
- Leaders who want to connect better and communicate with more impact
- Teams experiencing friction, silos, or disengagement
- Organizations building a culture of trust and accountability
- HR & L&D teams investing in leadership development
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Communicating for Increased Engagement
Our unique approach to professional development transcends conventional learning by engaging participants in hands-on, collaborative projects that drive lasting change and deliver tangible results.
- Hands-on Engagement
- Collaborative Practice
- Enduring Impact
Our Public Sessions
Upcoming
Leadership Unlocked: The Power of DiSC Styles
Upcoming
Leadership Unlocked: The Power of DiSC Styles
Upcoming
Flexible Leadership
Upcoming
Communicating for Increased Engagement I
Upcoming
Flexible Leadership
Upcoming
Communicating for Increased Engagement I
Upcoming
Principles for Effective Leadership
Upcoming
Communicating for Increased Engagement I
What Leaders Think and Say About Us
Genuine feedback from our clients about their experiences with our leadership development.
“ “The training & follow-up coaching were exactly what we needed to bring our team together. The material, passion, and professionalism were superior critical elements.” ”
“ “When it comes to Safety Training, Mike and Ross are the best in the business. You cannot get any better!” ”
“ “This training gave me a better understanding of people in general and boosted my confidence in leading. The trainers had contagious, positive energy. I feel this is one the best learning experiences of my adult life. Thank you for the eye-opening experience” ”
Growth and accountability build strong leaders.
