What you'll get:
Highly Focused Listening: Increase your ability to accurately read people throughout a conversation
Introduce Your Ideas: A simple approach skill that increases others’ willingness to listen to you
Response Skills: Acknowledgments that build trust, diffuse tension, and demonstrate respect
Probing Skills: Asking the right questions, in the right way, to gain critical information and openness
This was just what I needed . . . the best class I’ve ever attended.
This has been a life changing course for me . . . our office environment has completely improved.
Chief Executive Officer
I’ve been in H.R. management for over 25 years and this has been the most effective and educational training I have ever experienced.
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