Leadership | Teamwork | Customer Service | Sales & Marketing
Highly Focused Listening: Increase your ability to accurately read people throughout a conversation
Introduce Your Ideas: A simple approach skill that increases others’ willingness to listen to you
Response Skills: Acknowledgments that build trust, diffuse tension, and demonstrate respect
Probing Skills: Asking the right questions, in the right way, to gain critical information and openness
What You Can Expect
Maintenance Supervisor
"This was just what I needed . . . the best class I’ve ever attended."
HR Manager
“I’ve been in H.R. management for over 25 years and this has been the most effective and educational training I have ever experienced.”
Chief Executive Officer
“This has been a life changing course for me . . . our office environment has completely improved.”
2020 Virtual Training Sessions
October
October 20th, 9:00am - 4:00pm CT
October 27th, 9:00am - 4:00pm CT
November
November 3rd, 9:00am - 4:00pm CT
November 10th, 9:00am - 4:00pm CT
November 17th, 9:00am - 4:00pm CT
November 24th, 9:00am - 4:00pm CT
December
December 1st, 9:00am - 4:00pm CT
December 8th, 9:00am - 4:00pm CT
December 15th, 9:00am - 4:00pm CT
December 22nd, 9:00am - 4:00pm CT
